We look after your personal information in line with the Information Privacy Act 2009 (Qld) (IP Act) and the Hospital and Health Boards Act 2011 (Qld) (HHB Act) (the privacy legislation).
You can find more detailed information about the type of personal information we hold and how we handle it in our Privacy Policy [PDF 457.67 KB].
When you visit our website, we collect some information automatically. We keep this information in our internet access logs.
We may use cookies to collect information about how you use our website. You can change your cookie settings in your web browser.
Cookies help us recognise your browser, but they don’t store any personal details about you. Most major websites use cookies.
We use Google Analytics to collect anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous details to Google, including:
We use this information to see which pages people visit, improve the website and make it more useful.
You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics.
Personal information includes anything that can identify you, like your name, email address or phone number.
We collect personal information through online forms. Use of these forms is optional. We can offer other ways to submit your information. If you choose not to provide information it may affect our ability to respond and deliver services.
We only use your personal information for the purposes for which you give it to us.
How we use your personal information depends on the type of information you give us. We may use it to:
We treat and keep emails, messages and feedback you send to this site as public records. We need to do this under the Public Records Act 2002 (Qld).
Our website support team reads emails, messages and feedback you send us. We may use the information you give us to maintain and improve our services. This may include sending your information to other business areas in Queensland Health.
Read more about how we treat your feedback.
We don't sell, trade or rent your personal information to third parties for their marketing purposes. However, we may share it with:
If we share your information, we do it under the privacy legislation and comply with our duty of confidentiality.
We take security seriously and use standard security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, while we strive to keep your information secure, no online transmission or storage method is completely safe.
Our Data Breach Policy [PDF 385.66 KB] provides an overview of how we would respond in the event of a data breach, in accordance with the Mandatory Notification of Data Breach Scheme (the MNDB Scheme) as established by the the IP Act.
You have certain rights regarding your personal information. You can contact us to access, correct, update or delete your personal information at any time.
Read more about access to information.
Our website has links to other websites we don’t control. We are not responsible for their privacy practices or content. We recommend reading their privacy statements to see how they handle your data.
At any time we may update our website privacy statement to reflect changes in our practices or obligations under the privacy legislation.